Returns & Refunds
Last updated 8 November 2026
Your statutory rights when buying online in the UK, and how to return a piece to us.
Your 14-day right to cancel
Under the Consumer Contracts Regulations 2013 you can cancel most online orders within 14 days of receiving them, for any reason, and return them for a refund. You then have 14 days to send the item back.
Items must be returned unworn and in a resaleable condition with any tags attached. We refund the price of the item and standard outbound delivery within 14 days of receiving the return. You pay the cost of returning the item unless it is faulty.
Faulty or wrong items
Under the Consumer Rights Act 2015, if an item is faulty, not as described or not fit for purpose, you are entitled to a repair, replacement or refund. We cover return postage for faulty items. This applies to limited pieces too.
How to return
Email hello@almostsaints.com with your order number and we will send return instructions. Please do not send items back before contacting us.
These policies are a starting point and not legal advice. Please complete the bracketed company details and have them reviewed before launch.
